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Privacy & Cookie Policies

Privacy Policy

This policy sets out the privacy policy of this website  in respect of users of this website . We take the privacy of our website users very seriously. We ask that you read this privacy policy carefully. It contains important information about how we may use your personal data. These policies are part of the terms of use for this web site and should be read as a single document.

Personal Data We May Collect About You.

Where we have a lawful basis for doing so, we may obtain personal data about you (such as your name, mailing address, email address, contact preferences, phone number, device identifiers, IP address, location information and profile information where the contact is via social media) whenever you register/subscribe to our website, use our website, contact us for any reason, and sign up for our services. This is a non-exhaustive list and subject to change from time to time at our sole discretion.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit our website, which pages you go to, traffic data, location data, and the originating domain name of your internet service provider. This information helps us build a profile of our users. Some of this data will be aggregated or statistical, which means we will not be able to identify you individually. Please see further the section on “Information Tracking” below.

Data Security and Privacy

We are committed to respecting the personal data you supply to us and all personal data supplied will be treated in accordance with the requirements of the United Kingdom’s General Data Protection Regulation (“UK GDPR”), as tailored by the UK’s Data Protection Act 2018 (“UK DPA”), and other applicable data protection regulations. We will collect your data under the lawful basis provided by Article 6(b) of UK GDPR: for the purposes of providing services to you and sending you information about our products and services. We will collect only personal data which is relevant to these purposes, and we will do our utmost to ensure that such personal data will be accurate, complete, and kept up to date. Whenever personal data is obtained from you, you will have access to that personal data and details as to how it was used.

We do not transfer or process data outside the UK unless we have your specific consent, where the non-UK jurisdiction has been subject to an adequacy decision by the UK or where the nature of the processing requires it (for example, if you have chosen to use an email or communications service which routes data outside the UK). Please contact us if you have any questions about how we process your data.

Any data supplied will be held at our secure database and may be used to keep you informed about services we offer.

If at any time you do not wish to receive such communications, you may let us know via the contact us form on this website. We do not sell, trade, or rent your personal data to any other company or organization without your explicit permission, unless ordered by a court of law.

We take the security of your personal information very seriously and we will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.

Retention Periods

Data about you will be held no longer than is necessary to fulfil the purposes for which it was collected and processed (including for the purposes of satisfying any legal or regulatory requirements).

Your Rights

The UK GDPR provides you with rights in respect to our processing of your personal data. You may:

Request a copy of your personal data and information about our processing of it (commonly known as a “data subject access request”);

Request that we delete information on you if we do not need to hold it;

Request that we correct any personal data that we hold on you;

Request that we restrict the processing of your data;

Request that we stop processing your data, although we can still hold it.

If you wish to exercise any of these rights please contact us .

Where your consent is the lawful basis that we are relying to process your data, you have the right to withdraw your consent at any time. If you wish to exercise any of these rights please contact us.

You also the right to lodge a complaint about our processing with the supervisory authority. In the UK, this is the Information Commissioner’s Office (https://ico.org.uk/).

Change to Our Privacy Policy

We keep our policy under regular review. If we change our privacy policy, we will post the changes on this page, so you may be aware of the information we collect and how we use it at all times.

Children’s Privacy

This website does not address anyone under the age of 13. We do not knowingly collect personal information from children under the age of 13. In the case that we discover that a child under 13 had provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child had provided us with personal information, please contact us so we can delete any such information.

Client Feedback and Data Gathering

You may be asked from time to time, for your feedback. You can opt in or opt out of giving feedback when prompted.

When you give feedback, we will store the data in line with this policy. Therefore, if you do not want us to store any feedback that you give, please feel free to opt out of giving feedback. However, we welcome your feedback as it is used to improve our services and engage with you.

Contact Us

If You have any question or suggestion about our privacy policy, please contact us using the contact us form on the home page of this website.

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should read together with our privacy policy, which sets out how and why we collect, store, use and share personal information generally, as we all as your rights in relation to your personal information and the details of how to contact us and supervisory authorities if you have a complaint.

Our Website

This cookie policy relates to your use of our website. Throughout our website we may link to other websites owned and operated by third parties. These websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies.

Information Tracking

We may use technology to track patterns of behaviour of visitors to our website. This can include the use of “cookies”, a text-only string of information that gets entered into the memory of your browser. The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information from your computer or other electronic devices (e.g. tablet or smartphone), such as your IP address, your browser, and/or other internet log information – please note this will not be used to identify you personally.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies as described in the privacy policy. We may use the logs from our servers to assist our security and help us plan our strategy.

The legal basis for protecting this data is Article 6(c) UK GDPR: We have legal and regulatory obligations to protect our clients and their information, and also under Article 6 (f) UK GDPR: strategy planning is a legitimate action for the business. If You change your mind in the future about letting us use cookies, you can modify the setting of your browser to reject cookies.

Cookies

A cookie is a small text file that is placed in your device (e.g. computer, smartphone or tablet) when you use our website. We may use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data, and the origination domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means we will not be able to identify you individually.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office. www.aboutcookies.org , or www.allaboutcookies.org.

Consent to Use Cookies

We will ask for your permission to place cookies or similar technologies on your device, except where they are essential for us to provide you with the you service you have requested. (e.g. to enable you to use any of our subscription services).

You can withdraw consent to the use of cookies or manage any other cookie preferences by contacting us via the contact us form on the home page.

Cookies We May Use

Cookie name/duration of storage/purpose

cookie_consent_status/ 2 months/cookie saves the agreement with the cookie guide and does not display the layer on the bottom screen edge again.

_ga/14 months/this cookie is used to identify and differentiate users.

_gid/24 hours/this cookie is used to identify and differentiate users.

_gat/1 minute/cookie is used to suppress the request rate.

How to Turn Off All Cookies and Consequences of Doing So

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those essential to the services requested) are not accepted.  If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them, please to the guidance on cookies published by the UK Information Commissioner’s Offices, www.aboutcookies.org, or www.allaboutcookies.org.

Changes to This Policy

This policy was established 5th May 2022.  We may change this policy from time to time.  When we do, we will inform you via a message on our website.

Contact Us

If you wish to contact us, please do so using the contact us form on the home page (link below).

Contact Us